Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 10 Testimonials (1-10 shown)
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"I recently decided to buy a motorcycle. After tons of research and reading a million blogs about how harley dealerships are standoffish and arrogant. I picked poconohd, no particular reason except they had the bike I wanted in stock. I didn't know what to expect, but after reading all those blogs I was pretty apprehensive. I tell you what I was truly surprised. Everyone from the sales man, parts and financing were awesome. I sat down with John which turned out to be a stand up guy. Got me a great deal on my bike. Mags from parts hooked it up with what I envisioned it to look and sound like. Financing it was a breeze. Everyone there is super cool and extremely helpful. Funny thing is I went there with the intent of looking at the bike, after I saw it and sat with John it was a deal. I'm extremely happy with my purchase and can't wait to go back for upgrades. This dealership truly rocks! Thanks guys keep up the great work. "
By: Eric     Franklin, NJ
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"Barry thanks for the follow up call It is appreciated ,also thank you for the gift card, I turned It into a great jacket and glove combination. The bike is running great, no issues, I do have a request for the parts dept. I would like to replace the foot boards with forward pegs, a kit maybe? the weather is good for riding and im hoping to log some miles, it helps that im retired with very few comittments these days which is perfect. I would like to do the monthly bike night at PHD. Sounds like a good time. I'll try to contact the parts guy's and get my conversation started, Thank You again for your help start to finish, im also sending the dealer evaluate in for the great service I rereceived"
By: Barry    madison twn, PA
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By: Randy    Bushkill, PA
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"Thank you, Barry, for a great experience in purchasing my Forty-Eight."
By: George    
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"I purchased my first Harley almost 4 years ago from them. The employees here are the best!!! They couldn't do enough! "
By: Maryalice    Hackettstown, NJ
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"Set first foot in Pocono Mountain Harley Davidson on a Friday, rode my first bike home the next day! You won't find better customer service anywhere."
By: Ryan    Tannersville, PA
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"I came to Pocono as the start of the Valor ride. I was talking to one of the salesmen and mentioned I had a hard time getting the bike started that morning so he took me to the shop where they listened to the issue and brought the bike in to check it out. Everything was fine. The tech, Doug, was informative and caring. I also mentioned to him I had a front end shake which was likely due to a loose front end. He jacked it up and agreed then tightened it up all in a few minutes again explaining along the way so I understood the process. They sent me on my way with the ride and later onto Daytona with the confidence the bike will start and I would have a much smoother ride. Daytona and back to NH and it still feels great! Thank you to all who helped me along my journey!"
By: Micheal    Merrimack, NH
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"I lost my back breaks during a trip to Split Rock resort, it was the first day of a riding vacation. Brian, the service manager had my repair completed with new breaks and a new back tire (which was needed) with in a day. Great service! Thank you Brian. We will be back to visit. "
By: Anonymous    Langhorne, PA
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"After visiting the Harley Factory in York on 9/4, myself and 9 others were on our way to the water gap and your dealership before heading back to CT on 9/5. I was in a terrible accident in route. I wanted to send my thanks to Ty Shoemaker and Dean Comunal with picking up my bike on rt 209 and doing a safety check while I was getting patched up to ensure I made it home. FYI, you guys made it to the scene before the ambulance! What you guys did speaks volumes for your dealership and can't wait to get back on the road again so I can visit and finish the ride. Again, thank you for extending such hospitality. Brian Paladino "
By: Brian    CT
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"Troy in the parts department has once again saved me money and time. Another Harley dealer told me if I changed my handlebars I would need to change brake lines,cables and wiring. I spoke with Troy and he assured me for the bars I wanted all of that would not be needed. He was right and the bars went on with ease. He was also respnsible for my original set up on my Road King. He made the recomendations for the tuner and the mufflers. The Bike works awesome with mo issues! Found my new Harley Dealer!"
By: Bud    PEN ARGYL, PA
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10 Testimonials (1-10 shown) << Previous | Next >>