Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 10 Testimonials (1-10 shown)
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"Thank you, Barry, for a great experience in purchasing my Forty-Eight."
By: George    
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"I purchased my first Harley almost 4 years ago from them. The employees here are the best!!! They couldn't do enough! "
By: Maryalice    Hackettstown, NJ
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"Set first foot in Pocono Mountain Harley Davidson on a Friday, rode my first bike home the next day! You won't find better customer service anywhere."
By: Ryan    Tannersville, PA
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"I came to Pocono as the start of the Valor ride. I was talking to one of the salesmen and mentioned I had a hard time getting the bike started that morning so he took me to the shop where they listened to the issue and brought the bike in to check it out. Everything was fine. The tech, Doug, was informative and caring. I also mentioned to him I had a front end shake which was likely due to a loose front end. He jacked it up and agreed then tightened it up all in a few minutes again explaining along the way so I understood the process. They sent me on my way with the ride and later onto Daytona with the confidence the bike will start and I would have a much smoother ride. Daytona and back to NH and it still feels great! Thank you to all who helped me along my journey!"
By: Micheal    Merrimack, NH
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"I lost my back breaks during a trip to Split Rock resort, it was the first day of a riding vacation. Brian, the service manager had my repair completed with new breaks and a new back tire (which was needed) with in a day. Great service! Thank you Brian. We will be back to visit. "
By: Anonymous    Langhorne, PA
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"After visiting the Harley Factory in York on 9/4, myself and 9 others were on our way to the water gap and your dealership before heading back to CT on 9/5. I was in a terrible accident in route. I wanted to send my thanks to Ty Shoemaker and Dean Comunal with picking up my bike on rt 209 and doing a safety check while I was getting patched up to ensure I made it home. FYI, you guys made it to the scene before the ambulance! What you guys did speaks volumes for your dealership and can't wait to get back on the road again so I can visit and finish the ride. Again, thank you for extending such hospitality. Brian Paladino "
By: Brian    CT
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"Troy in the parts department has once again saved me money and time. Another Harley dealer told me if I changed my handlebars I would need to change brake lines,cables and wiring. I spoke with Troy and he assured me for the bars I wanted all of that would not be needed. He was right and the bars went on with ease. He was also respnsible for my original set up on my Road King. He made the recomendations for the tuner and the mufflers. The Bike works awesome with no issues! Found my new Harley Dealer!"
By: Bud    PEN ARGYL, PA
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"I happened to be doing an internet search of the local Harley Dealerships looking for a bike that was more suitable for the highway than my Sportster and came across a beautiful Dyna Low Rider at Pocono Mountain Harley. From the very first phone call from Eric, financing and meeting the folks in all the different departments, I was confident that I was at the right place to buy bike #2. You couldn't ask for a more pleasant professional group of people. Love my new bike! Thanks Pocono Mountain Harley!"
By: John    Perkasie, PA
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"I was looking for a good tuner for my 2015 CVOSG. After having my bike tuned at a another dealership in New York, needless to say the tune was not right and I took the bike back a second time.The bike just did not run the way I knew it should (alot of decel pop, sluggish throttle response,ect). I did some research on good TTS tuners and I was referred to Dave at Pocono Mtn HD by Doc Weaver. I spoke to the Service manager, Brian. I explained my issue and he assured me he thought Dave could fix it.I Made the three hour trip after waiting about 2 months for an appointment. Long story short, Dave tuned my bike and it now runs like it should. He eliminated all of the issues I was experiencing. If you live in the North east and are looking for a great TTS tuner, Dave is your guy and Pocono Mtn HD is the place to go. The entire service department is very knowledgeable, and performance oriented.Thanks for a great job, my bike is now a pleasure to ride. "
By: Michael    Schenectady, NY
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"I would just like to thank Brain Kotulka for helping us out in a tight situation. My friend Dan hit a pothole and flatted his front tire and bent his rim. Brian and Pocono took a tire off a brand new bike and got us running again in very little time. They didn't have to do this and I would just like to thank them. Great job and help."
By: Anonymous    Yardley, PA
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10 Testimonials (1-10 shown) << Previous | Next >>