Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

 10 Testimonials (1-10 shown)
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"I would just like to thank Brain Kotulka for helping us out in a tight situation. My friend Dan hit a pothole and flatted his front tire and bent his rim. Brian and Pocono took a tire off a brand new bike and got us running again in very little time. They didn't have to do this and I would just like to thank them. Great job and help."
By: Anonymous    Yardley, PA
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"Eric went the extra mile to find the perfect bike for me - Rebecca made the paperwork a piece of cake - and Doug and Christin helped me out big time! GREAT team from start to finish! "
By: Anonymous    Stroudsburg, PA
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"I just had my 2001 Harley Davidson Sportster XL1200c serviced at your dealership and I am very satisfied how quickly they fixed the problem.They were very friendly and I will be back again for future services and to buy merchandise and parts. Thank you so much!!"
By: Scott    Stockertown, PA
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"My new Bike experience was top notch. Barry did a great job as well as Don in parts and Eric in service getting me hooked up and taken care of. Barry took the extra time to explain the new Boom radio and GPS to me. Now if we would stop getting these snow storms maybe i could go out for a ride!"
By: Paul    Pennsburg, PA
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"Pocono H-D was the model of what good service should be like. From walking in, to picking out the bike, to having it delivered to my house, there was always somebody there with an answer to my questions and no hesitation to help me out in any way. I couldn't be happier with the way my first purchase of a Harley has been. Ty Eric and Barry were all so helpful and knowledgeable! I highly recommend this dealer! "
By: Anthony    East Stroudsburg, PA
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"Thank you Barry I'm happy to be part of the harley family and everybody at Pocono mountain treated me great. Thanks "
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"Great Staff !!! Great Dealership !!! Great Experience !!! I recently purchased a used Road King and I can’t say enough about the positive experience. Eric, our salesperson answered all our questions, offered helpful tips and made sure we were comfortable with our purchase. Alyssa explained all the finance and warranty options. Robyn took the time to make sure we purchased the correct helmets. And by the way the store upstairs has everything you could possibly want and more. If you’re looking for a bike, it’s well worth the drive to Pocono Mountain HD. "
By: Greg    Berlin, NC
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"Recently purchased a used sportster.Eric was very knowledgeable, and helpful and didn't apply pressure tactics. He also delivered my ride and offered some useful riding tips.Alyssa in the finance department was fast and efficient which made the whole process an overall good experience. Will continue to do business at Pocono hd."
By: thomas    allentown, PA
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"I had been looking for a pre owned HD for awhile and found the bike I wanted here. I made the trip up from Salisbury, MD. with a friend from work the day before Thanksgiving. We had left at 5am due to the first winter storm to be hitting the Pa. area that afternoon. We started to hit the snow about 8 miles away, sticking and covering the roads. When we arrived I looked the bike over and found it to be in GREAT condition and just how they had told me over the phone. It took very little time to get all the paper work done. The staff was very friendly. I did have to look around the store since I was there. It is an older building with a lot of charm, with a second floor for clothing and gear. When it was time to leave, the snow was getting kind of heavy and we were told to go a head and back the trailer up under the service door awning. Without hesitation, Ty came out and shoveled all the snow off the trailer and brought a ramp over and helped load the bike. I could not be happier with all the help they had given. I was even surprised a bit when the next day I got a call back to make sure the trip back home went ok. I highly recommend them. "
By: Eric    Salisbury, MD
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"Was looking to purchase my first bike. Stopped in three different HD dealerships. Was most comfortable and ended up getting the best deal at Pocono Mountain HD. Am a brand new rider and the entire team regardless of dept. was patient and helpful with ALL of my and my wife's questions. Eric G, was exceptional. The service manager and his team were also exceptional. They were able to tweek some items on my new 2014 Dyna Low right on the spot. Also received a lot of good riding tips. Robin took a lot of time and energy in helping me to make sure I understood the right fit for a helmet. The list goes on At no time was there any sales pressure regardless of bike or accessories. "
By: Hector    Effort, PA
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10 Testimonials (1-10 shown) << Previous | Next >>
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