Pocono Mountain H-D® Staff

Motorcycle Sales Team

Ty Shoemaker - General Sales Manager

Ty Shoemaker

General Sales Manager

NameTyShoemaker

TitleGeneral Sales Manager

Phone
John Herman - Sales Manager - Insurance Agent

John Herman

Sales Manager

NameJohnHerman

TitleSales Manager

Phone
Mercedes Rodriguez - Motorcycle® Sales Admin

Mercedes Rodriguez

Motorcycle Sales Admin

NameMercedesRodriguez

TitleMotorcycle Sales Admin

Phone
Matthew Norton - Assistant Sales Manager

Matthew Norton

Assistant Sales Manager

NameMatthewNorton

TitleAssistant Sales Manager

Phone
Nathaniel Atkins - Service Writer

Nathaniel Atkins

Assistant Sales Manager

NameNathanielAtkins

TitleAssistant Sales Manager

Phone
Mark Gallagher - Fit Specialist

Mark Gallagher

Assistant Sales Manager

NameMarkGallagher

TitleAssistant Sales Manager

Phone

Zach Sommer

Fit Specialist

NameZachSommer

TitleFit Specialist

Phone

Robert Kennerson

Fit Specialist

NameRobertKennerson

TitleFit Specialist

Phone

Lindsay Cron

Fit Specialist

NameLindsayCron

TitleFit Specialist

Phone

Zak Dymond

Fit Specialist

NameZakDymond

TitleFit Specialist

Phone

Jan Rafferty

Fit Specialist

NameJanRafferty

TitleFit Specialist

Phone

Diego La Luz

Fit Specialist

NameDiegoLa Luz

TitleFit Specialist

Phone

Daniel Martin

Fit Specialist

NameDanielMartin

TitleFit Specialist

Phone

Gabriel Mosley

Fit Specialist

NameGabrielMosley

TitleFit Specialist

Phone

Finance & Insurance Team

Donnie Eckhardt

F&I Manager

NameDonnieEckhardt

TitleF&I Manager

Phone

Heather Ott

F&I Manager

NameHeather Ott

TitleF&I Manager

Phone

Service Team

Brian Kotulka - Service Manager

Brian Kotulka

Service Manager

NameBrianKotulka

TitleService Manager

Phone
Marissa Sharp - Service Advisor

Marissa Sharp

Assistant Service Manager

NameMarissaSharp

TitleAssistant Service Manager

Phone

Jocelyn Gentzler

Service Writer

NameJocelynGentzler

TitleService Writer

Phone

Kyle Oliver

Service Writer

NameKyleOliver

TitleService Writer

Phone
Rick Petko - Service Technician - Specialty Service

Rick Petko

Service Technician - Specialty Service

NameRickPetko

TitleService Technician - Specialty Service

Phone
Doug Chan - Service Technician

Doug Chan

Master Service Technician

NameDougChan

TitleMaster Service Technician

Phone

James McQueen

Master Service Technician

NameJamesMcQueen

TitleMaster Service Technician

Phone
Jeff Compton - Service Technician

Jeff Compton

Service Technician

NameJeffCompton

TitleService Technician

Phone
Andy Pierro - Service Technician

Andy Pierro

Service Technician

NameAndyPierro

TitleService Technician

Phone

John Barbieri

Service Technician

NameJohnBarbieri

TitleService Technician

Phone

JT

Service Technician

NameJT

TitleService Technician

Phone

Thomas Dalpezzo

Service Detailer

NameThomas Dalpezzo

TitleService Detailer

Phone
Clifford Vanwhy - Shop Driver

Clifford Vanwhy

Shop Driver

NameCliffordVanwhy

TitleShop Driver

Phone

Parts & Accessories Team

Troy Behler - Parts Manager

Troy Behler

Parts Manager

NameTroyBehler

TitleParts Manager

Phone
Keith Reader - Parts Associate

Keith Reader

Parts Associate

NameKeithReader

TitleParts Associate

Phone
Rich Snyder - Parts Associate

Rich Snyder

Parts to Service Liaison

NameRichSnyder

TitleParts to Service Liaison

Phone

Mike Minster

Parts Associate

NameMikeMinster

TitleParts Associate

Phone

Apparel & Licensing Team

Sheila Clark - Apparel Manager

Sheila Clark

Apparel Manager

NameSheilaClark

TitleApparel Manager

Phone
Chrissy Massaro - Apparel Team Leader

Chrissy Massaro

Apparel Team Leader

NameChrissyMassaro

TitleApparel Team Leader

Phone
Amy Setzer - Apparel Associate

Amy Setzer

Apparel Associate

NameAmySetzer

TitleApparel Associate

Phone

Morgan Rinehart

Apparel Associate

NameMorganRinehart

TitleApparel Associate

Phone

Christina Smith

Receptionist

NameChristinaSmith

TitleReceptionist

Phone

Marketing, Admin & General

Missy McFall - Office Manager - Accounting

Missy McFall

Office Manager

NameMissyMcFall

TitleOffice Manager

Phone
Rebecca Shoemaker - Administrative Coordinator

Rebecca Shoemaker

Administrative Coordinator

NameRebeccaShoemaker

TitleAdministrative Coordinator

Phone
Pamela Herman - Shipping & Receiving

Pamela Herman

Shipping & Receiving Associate

NamePamelaHerman

TitleShipping & Receiving Associate

Phone
Drew Bowman -

Drew Bowman

Facilities Coordinator

NameDrewBowman

TitleFacilities Coordinator

Phone

Nick Snyder

Facilities Coordinator

NameNickSnyder

TitleFacilities Coordinator

Phone
Falon Knipe - Marketing

Falon Knipe - Lobb

Regional Marketing Manager

NameFalonKnipe - Lobb

TitleRegional Marketing Manager

Phone

Scully

Marketing Support Specialist

NameScully

TitleMarketing Support Specialist

Phone

John Herman Insurance Services LLC.

John Herman - Owner & Insurance Agent

John Herman

Owner & Insurance Agent

NameJohnHerman

TitleOwner & Insurance Agent

Phone(610) 597-5360
Pamela Herman - Insurance Agent

Pamela Herman

Insurance Agent

NamePamelaHerman

TitleInsurance Agent

Phone(610) 597-5360

Business Development Team

Shannon Varajabedian

BDC Manager

NameShannonVarajabedian

TitleBDC Manager

Phone
Savannah Brock - Online Customer Care

Savannah Brock Brock

Senior Online Customer Care Agent

NameSavannah BrockBrock

TitleSenior Online Customer Care Agent

Phone

Janeisha Virella

Online Customer Care Agent

NameJaneishaVirella

TitleOnline Customer Care Agent

Phone
About Janeisha

Se Habla Español

Jeremiah Toles

Online Customer Care

NameJeremiahToles

TitleOnline Customer Care

Phone

Romina Soto

Online Customer Care Agent

NameRominaSoto

TitleOnline Customer Care Agent

Phone